Assessment Form CLPT

1. What does a Leasing Consultant need to know before showing a prospective tenant a model apartment home?

Local Community Information

Competitor Information

Size of Apartment Homes and amenities

All the Above

2. Which are important questions to ask when qualifying a prospective tenant?

The personal preferences of the tenant

Which is the most important to the tenant when looking for an apartment home

If the rent required is within their budget

All of the above

3. Eviction refers to:

When a landlord sues for possession of his property in order to remove a tenant for non-payment of rent or other reasons

When a tenant sues for the right to abandon the premises

The day the court decides on an eviction proceeding

None of the above

4. What is curb appeal?

The manner in which the curb outside the apartment community is maintained

How nice the apartment community as a whole is maintained

How well the staff are groomed

How high the curb is to walk up

5. In advertising you should avoid:

Criticizing other competing properties

Copying other ads

Ambiguity & scare tactics

All the above

6. A prospective resident asks you about your current resident profile. They want to know how many persons of a specific religious or cultural background reside in your property. How do you respond?

All our residents have met our rental criteria and I am sure you will find many new friends here.

We do not have records that have that provide that information.

Because of the area, you will find many people of the religious/cultural background you are asking about. However, I do not know exactly how many.

I'll have to research that and get back to you.

7. Inviting a propective tenant to fill out and sign an application after showing a unit is called:

Begging

Merchandising

Closing

Canvassing

8. How would you follow up with a prospective tenant if they did not lease from you?

Call, mail, email

Call them at work

Call them at home only

Fedex an urgent letter for them to lease from you.

9. Operating policies and procedures must be:

Flexible and easy to change

Applied consistently, equally and fairly

Arbitrary

All of the above

10. Why is it a good idea to conduct a reference to the prospective tenant's former community?

To see if they pay rent promptly

To see if they were a good neighbor and overall tenant

Both "A" and B"

Neither "A" nor "B"